Shipping and Pick up Procedures

Pick up Procedure

1. Our chocolate confections are available in two categories:
a. Onhand
b. For preorders

2. The pick up schedule for onhand confections is every Tuesday to Saturday at 1PM to 3PM. Meanwhile, the pick up schedule of preordered confections will be prescribed on your chosen date, at 1PM to 3PM only.

3. Kindly wait for our confirmation on the availability of your order before booking a pick up.

4. Kindly send us a message at 0932 322 3255 and look for Diona, to confirm the time that you intend to have your order picked up. Best to share us a link of the delivery route, should you decide to book a rider.

5. Please make sure to provide us with a working mobile number upon check out, to ensure smooth communication.

Below is the pick up address:
FBR Arcade, 317 Katipunan Ave. Loyola Heights QC
Pin location FBR Arcade
Contact: Diona Sapa
Mobile 0932 322 3255

Shipping Procedure

We ship our chocolate confections every Tuesday to Saturday from 11AM to 3PM.

Here are a few reminders to ensure a smooth delivery:

1. Please make yourself available to receive your package on the prescribed delivery schedule. If you are not available, kindly assign someone to receive your package.

2. Please provide us an active mobile number, where we can easily reach you for faster coordination.

3. Delivery failures and requests for re-delivery due to communication lapses will be charged to the customer.